Shipping policy

Experiencing a shipping/delivery issue? If you purchased package protection please let us know what's going on via the Redo portal - click here. If you declined protection please send us an email at support@tippytype.co

UNITED STATES

DOMESTIC (EXCLUDING HI + AK + PR)

$4.99 USD flat rate standard shipping (3-7 business days)

FREE shipping on US domestic orders $100 USD+ (standard shipping 3-7 business days, excluding HI + AK)

$19.99 USD expedited (2-3 business days - note: not available for P.O. boxes)

DOMESTIC PREORDER NOTE: if you purchased a preorder item(s) and an in stock item(s) we will ship the in stock item(s) first, then will ship the preorder item(s) when available  

HAWAII AND ALASKA

$11.99 USD flat rate standard shipping (3-7 business days)

PUERTO RICO

$25 USD flat rate standard shipping (7-30 business days) *All PR orders are FINAL SALE! NO RETURNS, EXCHANGES OR REFUNDS*

HI/AK/PUERTO RICO PREORDER NOTE: if you purchased a preorder item(s) and an in stock item(s) we will ship BOTH in stock item(s) AND preorder item(s) together once preorder item(s) become available. IF YOU DON’T WANT TO WAIT FOR YOUR IN STOCK ITEM(S): please purchase your in stock item(s) in a separate order from your preorder purchase. 

INTERNATIONAL 

IMPORTANT:

• Reminder! Please check laptop compatibility before purchasing!

• All Non-USA Orders are FINAL SALE! NO RETURNS, EXCHANGES OR REFUNDS

• Please be aware there maybe additional duties/tariffs/taxes due upon receipt of your package that are your responsibility to pay

Please note we are not liable for customs clearance fees in your country and holding times of packages by customs in your country. Should your package bounce back from customs we are not liable for the fees.

STANDARD INTERNATIONAL SHIPPING - $25 USD flat rate (7-30 BUSINESS DAYS)

(excluding Canada which has the below rates) 

CANADA – STANDARD SHIPPING 7-30 BUSINESS DAYS

1 tippy type $17.99 USD

2 tippy types $11.99 USD

$5.99 USD flat rate shipping to Canada on orders $100 USD+

INTERNATIONAL PREORDER NOTE: if you purchased a preorder item(s) and an in stock item(s) we will ship BOTH in stock item(s) AND preorder item(s) together once preorder item(s) become available. IF YOU DON’T WANT TO WAIT FOR YOUR IN STOCK ITEM(S): please purchase your in stock item(s) in a separate order from your preorder purchase. 

SHIPPING QUESTIONS

HOW CAN I TRACK MY SHIPMENT?

We’ll send you a tracking number as soon as we ship your item(s). We can’t wait for you to receive your Tippy Type(s)!

I HAVE A QUESTION ABOUT MY ORDER THAT IS IN TRANSIT.

Check your inbox for your tracking number. Doesn’t answer your question? Send us an email at support@tippytype.co with your order number and a detailed description of the issue.

DO YOU SHIP INTERNATIONALLY?

Yes. We ship worldwide. If you have an issue or question about your international order please contact us at support@tippytype.co

I HAVE A GENERAL QUESTION ABOUT MY ORDER

Ask away by emailing us at support@tippytype.co. Make sure you include your order number from our initial confirmation email, so we can help you as quickly as we can.

PREORDER POLICY FOR ALL ORDERS DOMESTIC & INTERNATIONAL

if you order an item that is on preorder at the time of purchase, our product page will either disclose an estimated shipping timeline OR a TBD timeline with a rough estimate in which we will always update our preorder customers via email as soon as we have a more accurate update to the shipping timeline  

PLACING BULK ORDERS

CAN I PLACE A BULK ORDER?

Of course! If you have a large order request, please email us at sara@tippytype.co and we will get back to you shortly. Note: discounts applicable for orders of 25+ only